Privacy Policy
Effective Date: July 23, 2026
At Terry’s Windows & More, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or communicate with our company.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, request a free estimate, contact us, or interact with our online services, we may collect certain information, including:
- Name
- Phone number
- Email address
- Mailing address or project location
- Information about your home improvement needs
- Details submitted through quote forms or contact forms
- Any other information you voluntarily provide
We may also automatically collect certain website usage information, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Website interaction data
This information helps us improve our website experience and better serve our customers.
2. How We Use Your Information
Terry’s Windows & More may use collected information to:
- Respond to requests for information, estimates, or consultations
- Contact you regarding your home improvement project
- Schedule appointments and provide customer service
- Provide information about our products, services, promotions, and special offers
- Improve our website, marketing efforts, and customer experience
- Maintain business records and comply with legal requirements
We only collect information necessary to provide and improve our services.
3. Communications & Text Messaging
By submitting your information through our website, you consent to receiving communications from Terry’s Windows & More related to your inquiry.
Communications may include phone calls, emails, and text messages regarding:
- Appointment scheduling
- Project updates
- Estimates and follow-ups
- Service-related information
- Promotional offers (where permitted)
Message and data rates may apply depending on your mobile carrier. You may opt out of text messages at any time by replying STOP to any text message.
4. Sharing Your Information
Terry’s Windows & More does not sell, rent, or trade your personal information.
We may share information only when necessary to operate our business, including:
- Trusted service providers who assist with website operations, marketing, scheduling, or customer communications
- Product manufacturers or warranty providers when necessary to assist with your project
- Financing partners when you request financing options
- Legal authorities when required by law
Any third parties we work with are expected to protect your information appropriately.
5. Cookies & Website Tracking
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and understand how visitors interact with our site.
These technologies may help us:
- Remember visitor preferences
- Improve website performance
- Measure advertising effectiveness
- Provide a better online experience
You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly.
6. Third-Party Services
Our website may use third-party tools and services, such as analytics providers, advertising platforms, social media integrations, payment providers, or manufacturer websites.
These third parties may collect information according to their own privacy policies. Terry’s Windows & More is not responsible for the privacy practices of external websites or services.
7. Data Security
We take reasonable steps to protect the personal information entrusted to us. However, no method of transmitting information over the internet or storing information electronically is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on applicable laws, you may have the right to request information about personal data we collect, request corrections, or request deletion of certain information.
To make a privacy-related request, please contact us using the information below.
9. Changes to This Privacy Policy
Terry’s Windows & More may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Terry’s Windows & More
Valparaiso, Indiana
Phone: 219-476-0400
Mishawaka, Indiana
Phone: 574-485-0400
Thank you for trusting Terry’s Windows & More with your home improvement needs. We value your privacy and appreciate the opportunity to serve homeowners throughout Northwest Indiana and surrounding communities.